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Notice re Claiming IDF:

If your service has a rejected claim for the week ending 15/10/2023 complete the Inclusion Support Contact Form to request assistance, if the claim is eligible for payment.

  • Please complete the enquiry form below;
  • Phone 1800 824 955 (Toll-free);
  • Email idfm@ku.com.au ; or
  • Write to us using our postal address - Box Q132 QVB Post Office, Sydney 1230

Enquiry Form

Feedback

The IDFM appreciates feedback about our administration of the IDF. If you have feedback please email idfm@ku.com.au.

How to raise your concern or complaint

The IDFM welcomes the opportunity to respond to concerns, complaints or appeals.