Notice re Claiming IDF:

If your service has a rejected claim for the week ending 15/10/2023 complete the Inclusion Support Contact Form to request assistance, if the claim is eligible for payment.

Contact Us

To request support, make an enquiry or provide feedback

Please complete the enquiry form below;
Phone 1800 824 955 (Toll-free);
Email idfm@ku.com.au ; or
Write to us using our postal address - Box Q132 QVB Post Office, Sydney 1230

Enquiry Form

Title

First Name / Organisation

Last Name

Email Address

Service Name

Position

Contact Phone

Fax

Organisation

Address

Suburb

State

Country

Your enquiry

Feedback

The IDFM appreciates feedback about our administration of the IDF. If you have feedback please email idfm@ku.com.au.

How to raise your concern or complaint

The IDFM welcomes the opportunity to respond to concerns, complaints or appeals.

View Our Complaints and Appeals Process