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Adding documentary evidence to the SIP

The IS Portal is in the process of being updated in relation to the labelling of document types. At this time, when adding documentary evidence for a child, in the SIP under the Children Tile, please select ‘Health Care Card’, ‘NDIS Participant’, ‘Permanent disability’ or ‘Undergoing assessment’ as the document type to enable submission.

  • Please complete the enquiry form below;
  • Phone 1800 824 955 (Toll-free);
  • Email idfm@ku.com.au ; or
  • Write to us using our postal address - Box Q132 QVB Post Office, Sydney 1230

Enquiry Form

Feedback

The IDFM appreciates feedback about our administration of the IDF. If you have feedback please email idfm@ku.com.au.

How to raise your concern or complaint

The IDFM welcomes the opportunity to respond to concerns, complaints or appeals.