Skip to main content

Notice re Claiming IDF:

If your service has a rejected claim for the week ending 15/10/2023 complete the Inclusion Support Contact Form to request assistance, if the claim is eligible for payment.

  • Please complete the enquiry form below;
  • Phone 1800 824 955 (Toll-free);
  • Email ; or
  • Write to us using our postal address - Box Q132 QVB Post Office, Sydney 1230

Enquiry Form


The IDFM appreciates feedback about our administration of the IDF. If you have feedback please email

How to raise your concern or complaint

The IDFM welcomes the opportunity to respond to concerns, complaints or appeals.