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Important Notice

The IDFM Office will close for phone and email queries at 1pm on Monday 23 December 2024 and reopen at 9am on Thursday 2 January 2025. The IDFM team will continue to assess applications during this period. All enquiries received during this period will be responded to as soon as possible when the IDFM Office reopens.


Great news – Improvements to the IS Portal & New Resource for Services!

A quick guide and full guide are available to support you to navigate the exciting changes to the Strategic Inclusion Plan on the IS Portal.

There is a Checklist to help services to ensure your IDF Subsidy for an Additional Educator application is complete and accurate, prior to submission to your IP for endorsement.


Current application processing timeframes for IDF Subsidy for an Additional Educator:

The demand for support through the Inclusion Support Program has resulted in a high volume of applications being submitted for IDF Subsidy for an Additional Educator. Applications are being assessed as efficiently as possible, but unfortunately this is currently not within the usual timeframes. Thank you for your patience at this time.

Please go to the Important Information page for further information and updates.


  • Please complete the enquiry form below;
  • Phone 1800 824 955 (Toll-free);
  • Email idfm@ku.com.au ; or
  • Write to us using our postal address - Box Q132 QVB Post Office, Sydney 1230

Enquiry Form

Feedback

The IDFM appreciates feedback about our administration of the IDF. If you have feedback please email idfm@ku.com.au.

How to raise your concern or complaint

The IDFM welcomes the opportunity to respond to concerns, complaints or appeals.

View Our Complaints and Appeals Process